The Durbin & Greenbrier Valley Railroad is proud to announce its partnership with Rail Events Inc. (through Warner Brothers Consumer Products, Inc.) to bring the officially licensed train ride event to Elkins, West Virginia this coming holiday season! THE POLAR EXPRESS™ train rides are based on the holiday feature film from Warner Bros. and the beloved children’s book by Chris Van Allsburg, about a doubting young boy who takes an extraordinary train ride to the North Pole on Christmas Eve.

Set to the sounds of the motion picture soundtrack, pajama clad passengers relive the magic of the story as this nighttime train whisks families away for an unforgettable ride to the North Pole. During the journey, the Conductor will punch tickets and dancing Chefs serve hot chocolate, followed by a reading of Van Allsburg’s classic. At the North Pole, Santa will board the train and greet the children and offer a gift for those who truly believe – a silver sleigh bell.

The Durbin & Greenbrier Valley Railroad joins over thirty other officially licensed THE POLAR EXPRESS™ Train Ride events nationwide this holiday season. THE POLAR EXPRESS™ 2016 holiday schedule consists of train departures in November and December leading up to Christmas from the downtown Railroad Depot in Elkins, West Virginia.

All passengers will receive their own souvenir cocoa mug and bell! (Be sure to make your reservations early as these trains are expected to sell out quickly.)

THE POLAR EXPRESS and all related characters and elements are trademarks of and Copyright Warner Bros. Entertainment Inc. (s14)


2016 Polar Express™ Schedule & Pricing

2016 Polar Express Schedule

Departs Elkins Depot at 5:00 p.m and 7:15 p.m


  • November dates: 4th, 5th, 6th, 10th, 11th, 12th, 13th, 17th, 18th, 19th, 20th, 25th, 26th, 27th, & 30th
  • December dates: 1st, 2nd, 3rd, 4th, 7th, 8th, 9th, 10th, 11th, 14th, 15th, 16th, 17th, & 18th


2016 Polar Express™ Rates

Adults & Children over 12 – $57

Children under 12 – $51 (including infants)

Ticket price includes souvenir mug and bell. Kids (and parents) are also encouraged to wear their pajamas!

Kids (and parents) are encouraged to wear their pajamas.


Reserve your POLAR EXPRESS™ journey today.

5PM Departures

For 5:00pm departures: RESERVE

For the 5:00pm POLAR EXPRESS add the 6:45pm Buffet – RESERVE


 7:15 Departures

For 7:15pm departures: RESERVE

For the 7:15pm POLAR EXPRESS add the 4:30pm Buffet – RESERVE



Reservations Required. No reservations after 1pm the day of the trip. It is highly recommended you book in blocks of four. Our trains are set up with four-top tables so we can serve you Hot Chocolate.


Choose your preferred departure time, click on the link. Choose your date, car, seats and complete the reservation. Your eTickets will be emailed to you. Should you decide to change your departure time, clear your browser cache first. Your eTickets will be emailed to you in one email. Make sure to check your SPAM box if you do not see your tickets. Just click twice to open and print your ticket.


The Elkins boarding area is located at the Elkins Depot – 315 Railroad Avenue in the downtown area.  The ticket office is open 1 hour prior to departure and passengers should plan to arrive at least 45-60 minutes prior to departure.  With sold out trains, if you miss your departure, there is generally very little chance of getting you on another trip in the same year.

Please also remember to bring your E tickets, whether in print or on your smart device.  When you arrive at the Elkins depot, please report to the ticket window to have your E ticket scanned in for pre-boarding.

Polar Express Cancellation Policy:

Tickets are non-refundable 48 hours after booking. If notice of cancellation is made within 48 hours of booking, a 10% cancellation fee will be charged for any refund.

Add RailYard Restaurant Traditional Holiday Buffet

Enjoy a family meal in combination with your ride to the North Pole at the RailYard Restaurant… only steps away from THE POLAR EXPRESS™ Train.

RailYard Buffet Prices: (Do NOT include POLAR EXPRESS™ ticket)

Adults – $20
Children (Age 4-11) – $15
Children (Age 3 & Under) – FREE

For the 5:00pm POLAR EXPRESS add the 6:45pm BuffetRESERVE

For the 7:15pm POLAR EXPRESS add the 4:30pm BuffetRESERVE

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Paid advance reservations are recommended to guarantee seating

TO RESERVE BY PHONE – 877-686-7245

Call Monday – Friday – 9AM – 5PM

Group Seating: Every effort will be made to seat groups as close together as possible on the train. Please let us know your needs prior to boarding.
Boarding: Elkins boarding area is located at the Depot on 315 Railroad Avenue in the Downtown area. Ticket office in Elkins is open 45 minutes to an hour prior to departure.
IMPORTANT INFO: If you have a reservation, your eTicket will be scanned as you board the train. You may also purchase tickets at the ticket window. If you forget your eTicket, we can print them for you.
Cancellation Policy: If cancellations are made within 48 hours prior to boarding, there will be no refund. If notice of cancellation is made before 48 hours before departure, a 10% cancellation will be charged to any refund. You may reschedule at any time with no charges for a trip in the 2016 season. Gift certificates can be issued for the full amount of the reservation at any time.

Activity ID: 1009203 Activity Name: Mountain Rail - Homepage Activity Group Name: CEOC-WVSp12